Frequently Asked Questions
Your guide to shopping with Murph's Trading Cards & Collectibles
How do you ensure the authenticity of your trading cards?
Every card in our inventory undergoes a rigorous multi-point inspection by our in-house experts. We source our products directly from authorized distributors and reputable collectors to guarantee 100% authenticity.
What shipping methods do you use to prevent damage?
We take collectibles seriously. All individual cards are shipped in a penny sleeve, placed inside a rigid top-loader or semi-rigid holder, and secured within a bubble mailer or reinforced box to ensure they arrive in pristine condition.
What is your return policy on booster boxes and packs?
To maintain the integrity of our inventory, all factory-sealed products, including booster boxes and individual packs, are non-returnable once the seal is broken or the packaging is tampered with.
Do you offer international shipping?
Yes, we ship to collectors worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
How are card conditions graded on your site?
We use industry-standard grading definitions ranging from Mint (M) to Heavily Played (HP). Detailed high-resolution photos are provided for high-value singles so you can inspect the condition before purchasing.
Can I track my order?
Absolutely. Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.